Take the Next Steps

Our team of compassionate and knowledgeable admissions professionals have extensive experience working with young people ages 13 to 28, along with their families as they begin their journeys to wellness. We are happy to confidentially discuss any questions you may have about Innercept’s adolescent and young-adult mental health treatment programs, and are here to help you through each step of the admissions process.

Step 1 – Call or Email

Educational consultants, referring professionals, parents or guardians can start the process by calling or emailing our admissions team to discuss Innercept’s availability, questions about the program and clinical match.

Step 2 – Interview

Once appropriate releases of information are signed, educational and psychological testing/evaluations, pertinent records and information are sent to Innercept for review. Parental and possible resident interviews are conducted and treating professionals are contacted for consultation.

Step 3 – Clinical Acceptance

If the potential resident is found to be an appropriate match for the program by the clinical team and medical director, the parents and/or referring sources are notified and the admission process continues.

Step 4 – Sign Paperwork & Tour Facilities

Upon acceptance into the program, an application and information packet are sent to the family, and a tour of the program, its locations and team meet-and-greet is scheduled. Program application and forms (along with the admissions deposit) are finalized and sent to Innercept.

Step 5 – Admission

Admission dates are Monday through Thursday prior to 3 p.m. which allows travel plans to be coordinated and confirmed.

Working with Insurance

As part of Altior Healthcare’s commitment to increasing access to quality mental health care and making improvements across all four of its youth mental health programs, Innercept is now working with most commercial insurance carriers out-of-network. Families now have the option to utilize out-of-network benefits for treatment, marking a positive change as previously, our program was available exclusively for self-paying families.

This change is significant as it enables us to help more families and provide increased access to effective mental health treatment at a time when youth are in crisis and the incidence of suicide, depression, and self-harm in the youth population is at an all-time high. We care about the well being of our youth, and their families, and now have dedicated billing teams who can work with families and are committed to holding insurance companies accountable for parity. This will allow Innercept families to stretch their dollars and receive more treatment and value for what they have budgeted”, shares Paul Auchterlonie, CEO of Altior Healthcare, Innercept’s parent company.

In addition, Innercept is actively pursuing in-network contracts with insurance companies.

For more information on working with your insurance plan, please call us at  208.665.7178.

Contact Us

You can reach us by calling the admissions number, 208.665.7178, or by filling out an inquiry below: